Shipping & Delivery Policy
Shipping & Delivery Policy
Domestic Shipments
Domestic orders within Turkey are shipped via Yurtiçi Cargo and Aras Cargo.
Same-Day Shipping- Orders placed before 14:00 Monday – Friday
- Orders placed before 12:00 on Saturday
- Orders placed within these hours are shipped the same day
Domestic deliveries: 1 – 3 business days
Delivery time may vary depending on your city, district, and carrier workload.
- Air-cushioned protective packaging is used
- Packages are wrapped with black stretch film
- Products are protected against impact, moisture, and external factors
- Additional protection is applied for industrial products
International Shipments
International orders are shipped via DHL E-Commerce.
Delivery TimeInternational deliveries: 3 – 15 business days
Delivery time may vary depending on destination country, customs processing, and logistics conditions.
- International standard secure packaging is applied
- All shipments are trackable via tracking number
- Customs procedures are subject to the destination country regulations
Secure Packaging
- Air-cushioned protective packaging is used
- Packages are wrapped with black stretch film
- Products are protected against impact, moisture, and external factors
- Additional protection is applied for industrial products
International Shipping Regions
| Region | Countries |
|---|---|
| Region 1 | Germany |
| Region 2 | United Kingdom, France, Netherlands, Belgium, Austria, Italy, Spain, Portugal, Switzerland, Ireland, Luxembourg, Monaco, Vatican, Malta |
| Region 3 | Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Greece, Croatia, Slovenia, Bosnia and Herzegovina, Serbia, Estonia, Latvia, Lithuania, Sweden, Finland, Norway, Denmark |
| Region 4 | USA, Canada, Mexico |
| Region 5 | Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman, Iraq, Syria, Jordan, Israel, Egypt, Tunisia, Libya, Algeria, Morocco |
| Region 6 | China, Hong Kong |
| Region 7 | Russia, Ukraine, Azerbaijan, Georgia, Kazakhstan, Uzbekistan, Turkmenistan, Kyrgyzstan, Tajikistan, Iran |
| Region 8 | Japan, South Korea, Singapore, Thailand, Malaysia, Indonesia, Vietnam, Philippines, Australia, New Zealand |
| Region 9 | Brazil, Argentina, Chile, Colombia, Peru, Venezuela, South Africa, Nigeria, Kenya, Senegal, Ghana, Caribbean Islands, Africa (Other) |
Important Information
- Delivery times may vary during holidays and peak periods
- Incorrect or incomplete address may delay delivery
- Damaged packages must be reported with a carrier damage report before acceptance
- Tracking number is automatically provided after shipment
